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Refunds & Services

Thank you for choosing 2k8vBooks for your Realist Flipbook/Virtual Adbook needs. We strive to provide you with high-quality products and services. This Refunds and Services Policy explains the process, conditions, and timeframes for services provided and refunds.

 

1.Services and Product Description

1.1. We offer Realist Flipbook/Virtual Adbook services through our website, 2k8vbooks.com. These services involve the creation and delivery of digital publications according to the specifications provided by the customer.

1.2. Our products are delivered electronically, and no physical items will be shipped.

 

2. Service Completion

2.1. After receiving your order, we will work diligently to complete your Realist Flipbook/Virtual Adbook within the agreed-upon timeframe, which will be communicated to you during the ordering process.

2.2. In order to provide the best service, we may require additional information or materials from you. It is your responsibility to promptly provide any requested information to ensure timely completion of the project.

 

3.Refunds and Returns

3.1. Due to the nature of our digital products and services, we do not offer refunds once the service has been provided and the Realist Flipbook/Virtual Adbook has been delivered to you.

3.2. However, if you are unsatisfied with the quality or functionality of the delivered product, please contact our customer support within 48 hours of receiving the product. We will review your concerns and, if appropriate, work with you to resolve the issue to your satisfaction.

 

4.Customer Support

4.1. If you have any questions, concerns, or inquiries regarding our services or products, our customer support team is here to assist you. You can reach us via email at 2k8vBooksLLC@gmail.com. We strive to respond to all inquiries within 48 hours.

 

5.Changes and Cancellations

5.1. Changes to your order or project specifications may be accommodated if requested before the service has been provided and the Realist Flipbook/Virtual Adbook has been delivered. Please contact our customer support to discuss any changes you may need.

5.2. Cancellations of orders must be made before the service has been provided. If you wish to cancel your order, please contact our customer support as soon as possible.

 

6.Limitation of Liability

6.1. 2k8vBooks shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our services or products.

 

7.Agreement to Terms

7.1. By placing an order with 2k8vBooks, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refunds and Services Policy.

 

8.Contact Information

If you have any questions, concerns, or inquiries regarding this Refunds and Services Policy, please contact us at:

 

2k8vBooks LLC 555 5th Ave Albany, NY Email: 2k8vBooksLLC@gmail.com

We reserve the right to update or modify this policy at any time. Please refer to the most recent version available on our website.

 

Thank you for choosing 2k8vBooks.
We appreciate your business and look forward to serving you.

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